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Ratings
AA 1 Rosette The best restaurants serving food prepared with care, understanding and skill, using good quality ingredients. These restaurants will be achieving standards that standout in their local area. The same expectations apply to hotel restaurants where guests should be able to eat in with confidence and a sense of anticipation. Around 50% of restaurants/hotels within our AA Restaurant Guide will have One Rosette. Discover how the AA rosettes are awarded here
Google Review 4.2 4.2
Tripadvisor 4 4
This venue has been awarded the prestigious Tripadvisor Certificate of Excellence.

Diner's opinions

  • John O'Hara / a month ago/
    (5 out of 5)

    Great hotel. Lovely rooms. We booked Club deluxe and there was plenty of space Breakfast lovely and great service from the team there. Room would have been 5* but for the shower. Great bed. Nice temperature. TV with good channels, chiller for the essentials. But the shower ... The hand held part was ok. Great pressure and temperature but couldn't be clipped up high. I guess that's because you were supposed to use the rain head. But that had next to no water and erratic temperature. When we stay in London again, Malmaison will be on our list. And so will their Hotels around the country

  • James Newbould / 2 months ago/
    (5 out of 5)

    Great hotel. It is a little out the way from central London but that is no bad thing. Great service from all the staff room was very comfy. Breakfast was excellent

  • Marc Lincoln / 2 months ago/
    (4 out of 5)

    Overall a great place to stay. But the service I got when I checked in was very mediocre and totally unprofessional. Never experienced that aggressive service when I have checked in at other hotels. Will need to consider if I should stay at the Malmaison again. Albeit the service from other members was professional but it just takes one person after a long haul flight to mess up your day.

  • Elena Origlio / 2 months ago/
    (2 out of 5)

    I’ve stayed here now twice for business trips. The only plus is that is a very short walk to the venue my company uses. That’s it though. First time the A/C was broken. I didn’t sleep the entire time. Now my second trip. No hot water in the morning. Restaurant is very limited Very dim lighting in the rooms, terrible for putting on make up. Sinks are so small impossible to wash your face at night without getting soaked. Don’t provide body lotion or conditioner. Super limited in amenities.

  • B L / 2 months ago/
    (2 out of 5)

    Quiet night and comfortable bed, pros stop there for me. Room feels like an upmarket student dorm room. Towels need replacing through over use, you have to pay an additional supplement for cooked breakfast even if you booked a room with breakfast included. Registration was also strange they had my details on screen but I had to re submit all my info including name, address, days I’m staying into an online tool. This was for gdpr purposes ? I travel frequently and most hotels have better processes for this matter. my view is you’re paying for where the hotel is located, even though this is not that convenient if visiting different London locations. Overall I’m left with the perception of an overpriced stay for what you get, it’s not bad but there are better hotels nearby for less money.

See all Google reviews for Chez Mal at Malmaison

Menu Grill Diner's Opinions

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    Where a review is given but has no rating then Menugrill has awarded a star rating based on what is felt to be the 'best fit' for information given in the review.

Good news, our team have managed to find a deal for your venue but we are still looking for any new deals / further savers. If you have found a new 'deal' or a different 'saver' for the current deal(s) then please share it with our team by using the MISSING DEAL/SAVER tab so we can use it for others to benefit.

  • Deal Type:

    CHAIN

    Minimum Deal Cost:

    £19.95

    Possible Savings:

    Summer Fixed Price Menu

    Terms and conditions

    • Cannot be used in conjunction with any other offers.
    • One per person.
    • For full Terms and Conditions please see website
    • Available whilst stocks last

    Always check the T&C for your chosen venue and confirm the deal is available by telephone / email. Deal last checked: 16/07/2017

    Deal End Date

    Ongoing

    Click for Deal Ref: #706
  • Deal Type:

    CHAIN

    Minimum Deal Cost:

    £19.95

    Possible Savings:

    Sunday Lunch

    Terms and conditions

    • Cannot be used in conjunction with any other offers.
    • One per person.
    • For full Terms and Conditions please see website
    • Available whilst stocks last

    Always check the T&C for your chosen venue and confirm the deal is available by telephone / email. Deal last checked: 16/07/2017

    Deal End Date

    Ongoing

    Click for Deal Ref: #707

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